Shipping Policy
Domestic Shipping
Processing Time: Orders typically require 1-2 business days for processing before shipment. During peak seasons or due to unforeseen circumstances, processing times might extend slightly.
Shipping Providers: We use reliable domestic carriers to ensure safe and timely delivery. Our shipping partners include shiprocket.
Shipping Rates: Shipping rates are calculated based on the weight, size, and destination of the package. Customers can view the shipping costs during the checkout process before finalizing their order.
Delivery Time: Estimated delivery times vary based on the customer’s location and the shipping method chosen during checkout. Standard shipping usually takes 7-14 business days, while expedited shipping options are available for quicker delivery.
International Shipping
Availability: At present, we offer international shipping to select countries. Customers can view the list of eligible countries during the checkout process.
Customs and Duties: International orders may be subject to customs duties and taxes imposed by the destination country. Customers are responsible for any additional charges incurred at customs.
Shipping Costs: International shipping rates vary depending on the destination and package weight. Customers can view the shipping fees before completing their order.
Delivery Time: International delivery times vary based on the destination country and shipping method selected. Estimated delivery times are provided during the checkout process.
Order Tracking
Tracking Information: Once the order is shipped, customers will receive a confirmation email containing tracking details. Customers can use this information to track their package through our website or the respective carrier’s website.
Delivery Confirmation: Signature confirmation might be required for certain high-value orders to ensure safe delivery.
Order Modifications and Address Changes
Modifications: Customers can request order modifications or address changes within a limited timeframe after placing an order. Contact our customer service team promptly for assistance.
Incorrect Addresses: It’s crucial to provide accurate shipping information during checkout. Customers are responsible for any additional shipping charges incurred due to incorrect address details.
This shipping policy serves as a general guideline and can be customized further to align with specific shipping practices, terms, and conditions applicable to the Bash technology and home automation industry. Always ensure transparency and clarity in your shipping policy to provide a smooth and satisfactory shopping experience for your customers.